PLEASE READ AND UNDERSTAND OUR FAQs

FREQUENTLY ASKED QUESTIONS

Product images are for illustrative purposes only and may differ from the actual. We make every effort to provide our customers with products that look the same as the images displayed on our website pages. However please keep in mind that photographs have a difficult time showing exact colors and that the actual color of a product may vary slightly from what is shown in one of our website images. We work hard to update our website descriptions and images as soon as we aware of noticeable variations in our products that customers may find unacceptable.

Log into your ‘My Account‘ and navigate to ‘Orders’. You can select an order and click ‘View‘ to check order details.

Click ‘Track my Order and enter your ‘Order ID’ (eg. 3507) that you want to track and your ‘billing email address (eg. me@mymail.com). Click ‘Track Order’. You will receive details about date of order, and current status of order.

In most cases, the simple answer is a bold NO. We make products per order. That’s why we insist on getting more information about the type of design that you want – and we’ll do just that!

  • USD Payments: Make cash deposit or bank transfer to our NOSTRO USD FCA. You can also pay cash at our offices. Contact us to ask which office is near you.
  • RTGS$ Payments: Pay online using ‘Paynow’ secure payment gateway. They accept Ecocash, One-Money, Telecash, Visa and Mastercard.

CONTACT US FOR ANY QUESTIONS

OUR FACTORY

VISIT US IN MUTARE, ZW

4 Tameside Close, Nyakamete
Mutare, Zimbabwe